Return Policy Q&A

Who pays for the returned shipping costs?

The Customer.

Is there a restocking fee? If so, how much?

No.

Does this store offer refunds, store credit, and/or exchanges?

Refunds.

How much time does the customer have to make a return?

7 days from receipt of goods.

How long does it take to process a refund?

Up to 30 days

Is an authorization number (RMA, RA, etc.) required before customer can return product?

No

What steps are necessary for a customer to make a return?

A valid Call4five or Voucher PIN number or numbers together with proof of purchase details should be given to GCC Networks Customer Service either by email : info@gccnetworks.com Telephone: 0845 30 13 123 or in writing: GCC Wardens House, 4 Broad Street, Stamford, Lincs, PE9 1PB.UK

Return Policy

Global Comms & Consulting Ltd (owners of www.call4five.com) may grant refunds for unused vouchers or Call4five purchased via our website. Customers should contact GCC Networks customer service within 7 days of purchase. In the event that a Call4five or online voucher has been used in whole or in part and there is no apparent technical issue with the Call4five, voucher or service GCC Networks will not provide a refund.

Where is the return policy?

This page describes our Return Policy.